First off, I am here almost everyday, so my review might be a little bias. Staff is always courteous, and prompt. Service is always as quick as it can be. Interior has been recently updated as of July 2017, to a very nice, clean and modern look. Drive thru can get backed up in the mornings, depending on what time it is.
I’m lactose intolerant and I asked for soy milk and was given regular milk. Also was handed a messy cup that had caramel all over it and rather than replacing it with a fresh one, they just stacked it in a clean one and iced coffee was leaking out of it.
Not good enough. Keep you waiting and waiting. Don't even apologize for the wait. Simple order.
Server welcomed the pair in front of me before taking their order. When it was my turn I said, “Good Morning!” and received a blank stare in return. My order was delicious as ordered. The shop was small and the only comfortable seating was near the door on a cold day. The bathroom was surprisingly clean which brings this store an additional star.
Love the new remodel. Staff is always friendly and helpful. The drive through can get long but that's expected with the location being at such a busy intersection. No complaints!
Starbucks is a US Cafe based in Twinsburg, Ohio. Starbucks is located at 2728 East Aurora Road, Bld A, Twinsburg, OH 44087, USA.
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